12/3/2019 2:09 AM
www.office.com/setup and follow the on screen instructions
Is your HP Printer Not Printing Black ? To resolve this issue, use only genuine HP cartridges. Additionally, you can remove the black cartridge to print only with the tri-color cartridge, replace any empty or defective cartridges, or clean the printhead or you can run "Self Test Diagnostic," as well as, "Print Cartridge Alignment" in order to get the black ink to work. If you still facing the same problem Our technicians will provide you an immediate solution to get rid of this issue.